You Can't Scale If Every Answer Lives in Someone's Head.
Small to mid-sized manufacturers can lose $30K–$50K per employee in recruiting, onboarding, and lost productivity when a key expert retires or leaves. When their years of expertise walk out the door, undocumented procedures and tribal knowledge disappear with them. Without capturing it, every training session becomes a game of telephone.
If Answers Are Hard to Find, Productivity Grinds to a Halt.
The average manufacturing worker spends up to 3 hours per week searching for answers or waiting for help, costing small to mid-size businesses hundreds of thousands annually in wasted labor. When only a few people hold critical knowledge, everyone else is left waiting for them to respond. This slows production, frustrates teams, and drives up costs.
Every Hour Without Answers is Money You Cannot Get Back
Unplanned downtime can cost small to mid-sized manufacturers $1,500 to $5,000 per hour, depending on the process. When teams cannot quickly troubleshoot an issue because the right knowledge is locked in someone’s head, that downtime multiplies. Every minute waiting for an answer is money burned.